FAQs

Where are you based?

We are based in East London, United Kingdom.

How long do custom made orders take?

Please allow up to 5-7 days for your custom order to be processed.

When can I expect the order to be shipped out?

Once an order has been placed, timings can vary depending on the order.

For custom made pieces, these are usually processed within 5-7 days then shipped out.

If you have made an order for NON custom pieces, E.G. nail charms, your order will be processed within 24 hours and then shipped out.

When can I expect my order?

In the UK

With standard delivery, it can take up to 3-5 working days (can vary)

With first class, 1-3 working days 

With next day delivery, if orders are placed by 12pm, you will receive it for the next day (excluding custom made pieces)

With custom made pieces, if the next day delivery option is chosen, it will be shipped out with next day delivery once it's been processed and you will receive your tracking number via email.

**Please note that you can receive your order sooner or later as deliveries may vary**

Outside of the UK

Please allow up to 7-14 working days to receive your order from the day it's been dispatched. 

 My order is incorrect. What do I do?

Should your order be incorrect, please contact us with your full name that you placed your order with, within 7 days of receiving your order via Instagram Direct Messages or via email bambolasuppliedt@outlook.com

How do I apply my press on nails?

Before applying your press on nails, make sure your nails are freshly washed and wiped with an alcohol based wipe & wait for them to dry.

Buff each nail bed evenly with the buffer provided and find the right press on for each nail.

After finding the right size for each nail, apply a generous amount of glue to the entire nail bed and hold down the false nail for around 3-5 seconds or until its completely secure.

 What is included with my press on nails?

Your press on nails order will include -

1 Mini buffing block and 1 glue tube.